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Getting an appointment couldn’t be easier. Choose which service you want and the day and time that suits you.

Home visits are available by arrangement.  An additional visit charge will apply.

Scroll down to see more info about each service.

Consultation and Examinaton Only – £15

This is not a wax removal appointment.
These appointments are for people who are not really sure whether or not they have ear wax. If you have never had a wax blockage before this is probably the best appointment for you, unless of course you have had the presence of wax confirmed by a healthcare practitioner who has looked into your ear.
Blocked eustacian tubes and middle ear problems can be very misleading and can feel exactly like ear wax, so it is best to be sure that you do have a blockage before you start to use wax softening drops.
If you do have ear wax and would like us to remove it, we will go on to book an appointment for wax removal about a week later, which will give you time to soften the wax if necessary.

Follow-up wax removal appointments are offered at the reduced rate of £35.00.


Ear Wax Removal Appointment – £45

Water Irrigation is the method of removing wax which many people will have experienced at their Doctor’s surgery. This method replaced the old-fashioned syringing method.

Wax can be easily and pleasantly removed using water irrigation provided that the wax has been softened with olive oil daily for at least four days prior to the wax removal appointment.

Ear wax can also be removed using micro-suction, which uses a tiny cannula (tube) attached to a medical suction device.  Wax can usually be removed this way provided the wax has not been softened too much.

Oiling with olive oil is necessary for two days to loosen the wax but it must not be softened too much or it will run to the back of the ear canal where it cannot always be removed by micro-suction.

Most people are able to undergo aural micro-suction but they must be able to sit very still, and not be unduly upset by noises in the ear during the procedure.

The third method of wax removal is known as Manual Extraction and involves the use of fine instruments to hook or grasp clumps of wax from the ear canal.

Home Visits


For some people, getting out and about can be difficult, or simply not possible.  If you are in this situation, you will be pleased to know that The Willows offers a home visit service.

Home visits are charged at the same rates for services as treatment centre appointments, plus a visit charge of £2.00 per mile that the address is from The Willows treatment centre near Blockley.

It is very important that the advice given regarding the use of olive oil to soften the wax prior to the appointment is adhered to as repeat visits are charged at the same rate.